I took Thursday off so I could meet their tech and he could look at my NID, but they did a line test remotely and cancelled the appointment without telling me. So I got to stay home, and stay-at-home all day and burn an extra day of vacation over something that would have been totally avoidable (i.e. if they were going to cancel, they could have let me fucking know).

I’ve ordered Speakeasy.net DSL and VOIP, which is sort of the reverse of my current situation, where Verizon was running DSL on my normal phone lines.

There will be some complication as I negotiate the need for a “hard line” for my monitored alarm system.

But whatever. I was looking for an opportunity to throw money at the problem, and I am so doing.

Speakeasy will probably end up costing $30 or so dollars more per month, but perhaps there will be better connectivity and less heartache if I do need support. We’ll see.